CIMB offers payment relief to support customers affected by the Middle East conflict

8 April 2026

Kuala Lumpur: In line with its commitment to advancing customers and society, CIMB Bank Berhad and CIMB Islamic Bank Berhad (collectively “CIMB” or “the Bank”) today announced targeted assistance measures to support individual and business customers impacted by the ongoing geopolitical uncertainties in the Middle East.

The measures are designed to ease immediate financial pressures, support cash flow continuity and strengthen customer resilience during this period of heightened uncertainty. This includes tailored assistance for both individual and business customers, including small and medium enterprises, taking into account their specific financial circumstances.

Novan Amirudin, Group Chief Executive Officer of CIMB said, “Amid heightened global uncertainties, it is critical that we continue to support the economy and ensure our customers remain resilient. CIMB is committed to standing alongside our customers as they navigate evolving challenges, ensuring financial support remains available. These measures are aimed at providing timely and practical support to help customers manage their financial commitments and sustain business continuity during this period.”

Eligible customers may benefit from up to six months’ payment relief on loan and financing facilities. In addition, business customers can access customised restructuring and rescheduling (“R&R”) solutions to better manage repayment obligations and sustain operations. Customers seeking assistance may apply via the Payment Assistance Programme forms available on CIMB’s website and CIMB OCTO app, contact their Relationship Managers or visit any CIMB branch nationwide.

For more information, please visit https://www.cimb.com.my/en/personal/help-support/relief-assistance/relief-and-support.html.