CIMB Bank introduces LHDN’s new e-billing feature on its online banking platforms for seamless tax payments

27 July 2023

The new feature allows business customers to pay their taxes securely and seamlessly through CIMB BizChannel and CIMB Clicks with direct payment linkage to LHDN 

Kuala Lumpur: CIMB Bank Berhad and CIMB Islamic Bank Berhad (collectively “CIMB” or “The Bank”) have introduced the new integrated e-billing feature by Lembaga Hasil Dalam Negeri (“LHDN”) within its CIMB BizChannel and CIMB Clicks platforms. CIMB is the first bank in the market to implement the new e-billing service, making it easier for businesses to fulfil their tax obligations through a seamless and convenient process as they can now pay their taxes directly through the online banking platforms. 

To initiate a payment, customers will be required to obtain a Bill Number through LHDN’s one-stop MyTax service portal. Subsequently, they can log in to CIMB BizChannel or CIMB Clicks, navigate to the bill payment section, select 'LHDN e-Billing' as the biller and enter the Bill Number. The tax payer's details will be automatically populated and customers will be able to proceed to pay directly from their account. 

With the integration of LHDN's e-billing system feature into CIMB's platforms, each tax payment transaction will have its own unique number for LHDN's reference. This will ensure greater accuracy and transparency, with secure payment validation through the direct linkage with LHDN. 

Ahmad Shazli Kamarulzaman, Deputy CEO, Group Commercial Banking, CIMB Group said, “We are pleased to collaborate with LHDN to introduce their new e-billing feature in our banking platforms. This convenient feature offers a simplified and streamlined tax payment method for businesses, including corporates and small and medium enterprises (“SMEs”). We are committed to continue providing innovative customer-centric solutions that address businesses’ evolving needs, whilst providing a secure and seamless banking experience to our customers.”

Marsidi Bin Zelika, Director of Revenue Collection Department, Lembaga Hasil Dalam Negeri Malaysia said, “We are delighted to have collaborated with CIMB Bank on this e-Billing project. CIMB team’s dedication and expertise in the Financial industry has been instrumental in the successful implementation of this initiative.

“The e-Billing feature will undoubtedly bring significant benefits to LHDNM as well as providing the best payment experience to all Malaysian tax payers. We look forward to continuing this partnership in the future,” he added.

The new e-billing feature complements other tax payment methods available via CIMB such as FPX and online credit card payments via the MyTax portal, as well as the Bank’s ATMs and over the counter at all CIMB branches nationwide.

CIMB BizChannel is the Bank’s platform for business clients to allow them to manage their accounts, payments and finances anytime, anywhere. In 2022, CIMB BizChannel recorded a 36% increase in transaction volume and 11% growth in users year-on-year (“YoY”).

From right, Nazzi Beck, Regional Head, Islamic Banking - Transaction Banking, CIMB; Usman Ghouse, Head, Transaction Banking - Cash Management, CIMB; Zainul Hashim, Head, Public Sector Group, CIMB with Marsidi Bin Zelika , Director of Revenue Collection Department, Lembaga Hasil Dalam Negeri Malaysia along with representatives from CIMB and LHDN commemorating the introduction of the integrated e-billing feature within CIMB BizChannel and CIMB Clicks platforms.