31 March 2020

CIMB Group Holdings Berhad (“CIMB Group” or “CIMB” or the “Group”) would like to confirm that one of its employees, based at Menara UAB, Jalan Tun Perak, KL branch has tested positive for the COVID-19 virus. The staff is currently being treated at a government hospital.


In line with the Health Ministry’s guidelines, contact tracing is being conducted. All those in direct contact with the affected employee will be placed under home quarantine until given the appropriate medical clearance.


The Menara UAB branch, has been closed to undergo a thorough sanitisation and deep cleaning.  Our thoughts are with all our frontliners who are operating business as usual to ensure essential services for our customers continue as seamlessly as possible.


CIMB has business continuity plans in place for both Head Office and branches to ensure continuation of essential services. The Group had earlier implemented several precautionary measures to ensure the well-being of customers and staff, which include a mandatory travel declaration policy, hygiene and social distancing measures at both Head Office and branches.


Under the current MCO observation period, we would like to advise our customers to use our online services and only if there is an absolute need to visit a branch, please check https://www.cimbbank.com.my/en/personal/support/locate-us.html for branch operating hours.