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18 October 2015

CIMB Bank becomes Malaysia’s first financial institution to offer online travel currency

CIMB TravelCurrency offers a new, convenient, fast and secure way to purchase foreign currencies notes online at competitive rates

Kuala Lumpur: CIMB Bank Berhad (CIMB Bank) is pleased to announce today that it has launched CIMB TravelCurrency, becoming Malaysia’s first financial institution to offer an online travel currency service.

CIMB TravelCurrency provides customers, including non-CIMB Bank customers a convenient way to purchase various foreign currency notes online for international travel via CIMB Bank and CIMB Clicks internet banking page at competitive rates. It allows customers to purchase their currency of choice by making their payment through CIMB Clicks or using the FPX channel which facilitates payment using other financial institutions’ online payment channels.

“Today’s tech-savvy consumers have unique needs and high expectations which redefine how banks integrate their banking and financial services digitally. With the marketplace now shifting towards digital, CIMB will continue to lead the market in digital offering and innovate the digital space with new products and offerings which serves to meet and exceed the evolving needs of consumers. We have always led the way in the digital space and we are keen to be at the forefront where spotting 'the next big thing' is concerned. We are confident of CIMB TravelCurrency’s unique offering as it provides a new, convenient, fast and secure way for any customer to purchase foreign currencies online at competitive rates, making their travel departure less hassle,” said Renzo Viegas, Chief Executive Officer of Group Consumer Banking, CIMB Group.

CIMB TravelCurrency allows customers to purchase the currency online at their desired time and collect at any of the 11 CIMB Bank Currency Exchange locations. Most of the counters are strategically located at international airports, namely Kuala Lumpur International Airport (KLIA), KLIA 2, Penang International Airport, Langkawi International Airport, Kuching International Airport and Kota Kinabalu International Airport.

CIMB TravelCurrency strives to provide the most competitive rates for the top ten major currencies. Customers would be able to view their desired currency’s exchange rate, place an order, pay for it and pick a date to collect it at their desired location. Customers are allowed to order their foreign currencies up to 60 days ahead, providing them peace of mind against any currency fluctuations. However, a minimum 1-day advance order is required for this service.

Furthermore, this service is offered at no charge to all customers, with no commission or hidden fees incurred during collection. For more information, please visit www.cimbbank.com.my, call 03-6204 7188 or visit any CIMB Bank branches nationwide.

Renzo Viegas (middle), Chief Executive Officer of Group Consumer Banking, CIMB Group flanked by Vijay Manoharan (right), Regional Head of Digital Banking & Decision Management, CIMB Bank and Victor Jee (left), Head of Retail Forex, CIMB Bank at the launch of CIMB TravelCurrency. The service allows customers to order foreign currency notes online at competitive rates.